Last Reviewed: July 7, 2026
This California Privacy Addendum supplements the information contained in Genesis Health Solutions, LLC's Privacy Policy and describes our collection and use of Personal Information. This addendum applies solely to all visitors, users, and others who reside in the State of California ("Consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (collectively, the "CPRA"). Terms defined in the CPRA have the same meaning when used in this notice.
This addendum applies to Personal Information that we collect on our website and through our products and services when you use them. It does not apply to:
Protected Health Information (PHI) governed by HIPAA is covered under our separate Notice of Privacy Practices provided by Arora Health and Aesthetics Medical Group.
Genesis Health Solutions collects, and over the prior twelve (12) months has collected, the following categories of Personal Information about Consumers:
| Personal Information Category | Applicable Pieces Collected |
| Identifiers | Real name; postal address; email address; phone number; online identifier; IP address; account name; and other similar identifiers. |
| Customer Records (Cal. Civ. Code § 1798.80(e)) | Name; physical characteristics or description; address; telephone number; employment; employment history; and health insurance information. Some information in this category may overlap with other categories. |
| Protected Classifications | Age (40+); race; marital status; medical condition; physical or mental disability; sex (including gender, gender identity, gender expression, and sexual orientation). |
| Commercial Information | Records of products or services purchased, obtained, or considered; subscription plan type; billing frequency; purchase history; and transaction identifiers. |
| Internet/Network Activity | Browsing history; search history; information on your interaction with our website, application, or advertisement. |
| Geolocation Data | IP-based information about your physical location or movements. This can identify your location to a geographic region (city, state, country) but cannot identify your precise location. |
| Financial/Payment Data | Billing address; payment method type (e.g., Visa, Mastercard); payment method last four digits; transaction identifiers; subscription status; and renewal history. We do NOT collect or store full credit card, debit card, or bank account numbers. |
Sensitive Personal Information
We may also collect the following categories of Sensitive Personal Information:
| Sensitive PI Category | Applicable Pieces Collected |
| Government Identifiers | Social Security number; driver's license number; state identification card; or passport number |
| Account Access Credentials | Usernames, account numbers, or card numbers combined with required access/security codes or passwords |
| Racial or Ethnic Origin | Race or ethnicity information |
| Health, Sex Life, or Sexual Orientation | Health condition, sex life, or sexual orientation information |
We will not collect additional categories of Personal Information without providing you notice.
We collect your Personal Information from the following sources:
We use your Personal Information for the purposes described in our Privacy Policy, including:
We will not use your Personal Information for materially different, unrelated, or incompatible purposes without providing you notice.
In the preceding twelve (12) months, we have disclosed the following categories of Personal Information for business purposes to the following categories of third parties:
| PI Category | Third Party Recipients |
| Identifiers | Service Providers; payment processing service providers; advertisers and advertising networks; business partners; affiliates; social media companies; analytics and behavioral advertising services; or potential or actual successor in interest |
| Customer Records | Same as above |
| Commercial Information | Service Providers; payment processing service providers; business partners; affiliates; or potential or actual successor in interest |
| Protected Classifications | Service Providers; advertisers and advertising networks; business partners; affiliates; analytics services; or potential or actual successor in interest |
| Internet/Network Activity | Service Providers; advertisers and advertising networks; business partners; affiliates; social media companies; analytics and behavioral advertising services; or potential or actual successor in interest |
| Geolocation Data | Service Providers; advertisers and advertising networks; business partners; affiliates; analytics services; or potential or actual successor in interest |
| Financial/Payment Data | Payment processing service providers only; business partners; affiliates; or potential or actual successor in interest |
| Sensitive PI Category | Third Party Recipients |
| Government Identifiers | Service Providers; business partners; affiliates; or potential or actual successor in interest |
| Account Access Credentials | Service Providers; business partners; affiliates; or potential or actual successor in interest |
| Racial or Ethnic Origin | Service Providers; business partners; affiliates; or potential or actual successor in interest |
| Health, Sex Life, or Sexual Orientation | Service Providers; business partners; affiliates; or potential or actual successor in interest |
We disclose Personal Information to these third parties for the following business purposes: auditing; security and integrity; debugging; short-term transient use (non-personalized advertising); performing services on our behalf (including subscription management, billing, and payment processing); advertising and marketing (excluding cross-context behavioral advertising); and internal research and development.
We may also disclose any category of Personal Information to government entities or law enforcement when necessary to comply with laws, court orders, subpoenas, or to exercise or defend legal claims.
We do not sell your Personal Information for monetary consideration. However, our use of advertising and analytics cookies may be considered a "sale" or "sharing" under the CPRA's broad definition, which includes exchange for "other valuable consideration."
Subscription and billing data is NOT sold or shared for cross-context behavioral advertising. Financial/payment data, commercial information (purchase history, subscription plan details), and government identifiers are disclosed only to payment processing service providers and business partners for the purpose of fulfilling your subscription — not for advertising purposes.
In the preceding twelve (12) months, we have "shared" (but not "sold" for monetary consideration) the following categories of Personal Information:
| PI Category | Sold or Shared | Third Party Recipients |
| Identifiers | Shared | Service Providers; advertisers/ad networks; business partners; affiliates; social media companies; analytics/behavioral advertising services; or successor in interest |
| Customer Records | Shared | Same as above |
| Protected Classifications | Shared | Same as above |
| Internet/Network Activity | Shared | Same as above |
| Geolocation Data | Shared | Same as above |
| Commercial Information | Not Sold or Shared | Disclosed only to payment processors and service providers for fulfillment |
| Financial/Payment Data | Not Sold or Shared | Disclosed only to payment processors for transaction processing |
Minors Under 16: We do not have actual knowledge that we sell or share the Personal Information of minors under 16 without affirmative consent as required by the CPRA.
California residents have the following rights under the CPRA:
Right to Know
You may request that we disclose: (a) categories of Personal Information collected; (b) categories of sources; (c) purposes for collection; (d) categories of third parties with whom we shared; and (e) categories of third parties to whom we sold or shared your information.
Data Portability
You may request a copy of specific pieces of Personal Information we have collected about you in a portable, readily reusable format (if technically feasible).
Note: You must specify whether you are making a Right to Know request or a Data Portability request. If unclear, we will process as a Right to Know request. You may make each type of request up to two (2) times per 12-month period at no charge.
Right to Correct
You may request correction of inaccurate Personal Information. You may also correct some information yourself by logging into your account, including updating your billing address, payment method, and subscription preferences. We may require reasonable documentation to verify accuracy.
Right to Delete
You may request deletion of Personal Information we collected from you, subject to certain exceptions. Exceptions include: completing transactions, detecting security incidents, complying with legal obligations, maintaining subscriptions you have active, processing payments, and internal lawful uses compatible with the collection context.
Important: If you have an active subscription, deleting your account will also cancel your subscription. You will retain access until the end of your current billing period. Any data retained for legal, billing, or dispute resolution purposes will be maintained in accordance with our record retention policies.
Right to Opt-Out
If you are 16 or older, you have the right to direct us not to sell or share your Personal Information. If you are under 16, a parent or guardian may opt in on your behalf. Consumers who opt in may opt out at any time.
Right to Limit Use of Sensitive Personal Information
You have the right to limit the use and disclosure of your Sensitive Personal Information to what is reasonably necessary to perform the services or provide the goods expected by an average Consumer. See Section 11 for the purposes for which we use Sensitive Personal Information.
Non-Discrimination
We will not discriminate against you for exercising any CPRA rights. We will not deny services, charge different prices, or provide different quality of service because you exercised your rights.
Submit a Consumer Request by any of the following methods:
Your request must:
Requests made through your password-protected account are considered sufficiently verified for information associated with that account. Making a request does not require creating an account.
Authorized Agents: You may authorize an agent to exercise your rights by providing written authorization or power of attorney. We may request proof of identity and authority.
You may opt-out of the "sale" and "sharing" of your Personal Information by:
Once you opt out, we will wait at least 12 months before asking you to reauthorize sale or sharing. You may opt back in at any time by adjusting your cookie settings.
We do not use or disclose your Sensitive Personal Information for purposes other than the following:
We may also use or disclose Sensitive Personal Information to comply with laws, court orders, subpoenas, regulatory inquiries, law enforcement cooperation, emergency access requests, and to exercise or defend legal claims.
Because we only use Sensitive Personal Information for these enumerated purposes, we are not required to provide a right to limit its use or disclosure under the CPRA beyond what is stated above.
We reserve the right to amend this addendum at any time. Updated versions will be posted on our website with an updated effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
Genesis Health Solutions, LLC 30 N Gould St, #51485 Sheridan, WY 82801
Phone: 877-343-8004 Email: support@gen3health.com